Frequently asked questions
What is a Pallet?
A pallet is a flat transportable structure made generally from wood, occasionally plastic, designed to support a variety of goods giving stability to the item whilst in transit. Goods must be placed securely on the pallet using strapping or shrink wrap plastic film. It is essential the goods are secured in this way to ensure they do not move during transit.
Do you provide pallets?
Most customers tend to source pallets themselves, but we can if you are unable to.
When making the booking simply let us know you require pallet(s) and we will do this for you.
There is an aditional charge for this for this service we also offer a pallet and wrap service.
Please contact us for more information.
Why do you have different pallet sizes?
Although it may seem a little confusing, by offering the different pallet sizes, we can offer you the best possible rate for delivering your pallet. You don’t want to have to pay for a full 2 meter high pallet when you’re sending an item 1 meter high, which would be classified as a 1/2 pallet. We do ask you to accurately measure the goods to ensure you are charged correctly. The collection company will measure your pallet to ensure it corresponds with what you have booked.
What information do I need to place an order?
You will need to know the dimensions of the item you wish to transport and the approximate weight. You will also need the full collections and delivery address and telephone numbers for both
1.2M X 1.2M High
Are the goods insured?
Whilst the goods are on the pallet and in transit with the delivery will be insured in accordance with our terms and conditions of carriage. The limit of liability is to a maximim £5,000 per tonne for freight collecting and delivering within the UK and Europe.